Samruk-Energy JSC. Annual Report / 2013

Interaction with interested parties

Interested Parties Range of issues Methods of interaction
Shareholders
  • Activity efficiency;
  • Dividends;
  • Transparency and disclosure of information.
  • General shareholders meeting;
  • Annual report;
  • Meetings and negotiations;
  • Web-site;
  • Communication and requests;
  • Exhibitions, forums and presentations.
Subsidiaries and affiliates
  • Companies’ level of yield;
  • Reduction of emissions;
  • Efficient use of water resources;
  • Application of high technologies.
  • Meetings and sessions;
  • Web-site;
  • Procurements;
  • Non-financial reports;
  • Working visits;
  • Round tables, summits.
Employees
  • Remuneration of labor;
  • Social package;
  • Safe labor conditions;
  • Professional growth.
  • Opinions and feedbacks delivered via department managers;
  • Web-site;
  • Questioning and interrogations;
  • Mass media;
  • Meetings of the Board.
Public authorities
  • Sectoral development programs;
  • Social issues;
  • Tariffs.
  • Participation in governmental task groups;
  • Interaction through sectoral organizations;
  • Consultations with authorized public authorities in the sphere of electric energy.
Consumers
  • Satisfaction of increasing demand on electric and heat energy;
  • Amount of services rendered;
  • Energy saving.
  • Questioning and interrogations;
  • Mass media;
  • Web-site;
  • Non-financial reports.
Banks and other financial organizations
  • Credit lines;
  • Bank accounts;
  • Cooperation in project implementation.
  • Web-site;
  • Communication and requests;
  • Exhibitions, forums and presentations;
  • Financial accounts.
Other affiliated persons
  • Nondiscrimination;
  • Observance of human rights;
  • Stable employment.
  • Non-financial reports;
  • Web-site.
Competitors
  • Increase of sectoral efficiency;
  • Support at peak loads.
  • Interaction through sectoral organizations.
Society including mass media
  • Contribution to socio-economic development of activity areas;
  • Efficient nature management;
  • Environmental protection.
  • Web-site;
  • Non-financial reports;
  • Press releases;
  • Corporate events;
  • Press-conferences.
Suppliers
  • Long-term cooperation;
  • Local content;
  • Reduction of emissions.
  • Concluded contracts and memorandums.
Partners
  • Equipment reliability;
  • Plans for the Company's development;
  • Observance of contractual liabilities.
  • Non-financial reports;
  • Working visits;
  • Business meetings;
  • Web-site;
  • Advertising.
The Company considers its interested parties as a group of persons or organizations which
have influence on the Company’s activity or are subject to influence from the Company’s
activity. Table above shows main parties interested.